Decision Architecture for Aftersales Excellence

As service networks become more complex and working capital comes under pressure, Archeus helps automotive and industrial companies improve availability, working capital efficiency, and operational control.

Specialization in aftersales, spare parts management, inventory optimization, and operating model design — builds the decision logic required for sustainable performance improvement.

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Aftersales Performance
is a Decision Challenge

Parts availability, inventory investment, service responce time, dealer satisfaction, and working capital efficiency are all shaped by thousands of recuring decisions across the service network. But lasting performance comes from redesigning the decision logic behind the system.

Archeus Counsulting helps service companies redisign these fragmented operational processes into structured, transparent, and scalable decision orchestration.

BETTER
RULES

BETTER
DECISIONS

BETTER
SERVICE

STRONGER
LOYALTY

CAPITAL
EFECIENCY

Services

Aftersales Strategy

Service level policy, value proposition, governance, and operating model.

Market Setup Support

Aftersales organization setup, dealer network requirements, OEM data requirements, and launch readiness.

Digital-Era Readiness

Master data, lifecycle data, predictive service requirements, connected product data, and compliace readiness.

Working Capital Optimization

Reducing excess stock and emergent costs while protecting availability and customer responce reliability.

Spare Parts Management

Parts classification, stocking rules, lifecycle control, replenishment logic, and inventory governance.

Parts Supply Chain Desigh

Warehouse strategy, logistics concepts, supplier setup, customs readiness, and service network flows.

Our Approach

Diagnose

We indentify service performance gaps, inventory inefficiencies, data limitations, and decision bottlenecks.

Design

We define the target operating model, governance structure, service policies, and decision rules.

Simulate

We model and test future scenarious to quantufy and ensure the system evolves toward target outcome.

Implement

We support practical implementations across processes, systems, suppliers, logistics, and dealer operations.

Stabilize

We help embed performance control, KPIs, escalation logic, and continuous improvement routines.

Core Expertise

OPERATIONS

  • Aftersales Setup Support
  • Dealer & Service Network Design
  • Parts Inventory Policy
  • New Model Launch Readiness
  • Warranty & Service Campaigns
  • End-of-Life Parts Management
  • Spare Parts Supply Chain

TECHNOLOGY

  • Data Governance
  • System Architecture
  • Workflow Automation
  • System Implementation Support
  • Digital Capabilities Enablement
  • Digital-Era Readiness

ANALYTICS

  • Forecasting
  • Inventory Optimization
  • Working Capital Reduction
  • Scenario Simulation
  • Early Warning Systems
  • Pricing Optimization
  • Decision-Model Development

About Archeus

Our team brings more than 20 years of automotive-grade experience spanning OEM, distributor, dealer, and multi-market aftersales environments.

We are practicioners who have built, operated, improved aftersales system acoss complex, real-world service networks.

Having worked inside demanding service organizations, we understand the practical drivers behind spare parts performance, inventory investment, and service reliability.

20+

years of experience in complex globally distributed industrial environments

100+

countries of global distribution footprint and automotive-grade aftersales leadership

OEM - Distributor - Dealer
Multi-Market Operations

Strategy to Execution
End-to-End Support

>

Turn aftersales complexity into structured business advantage.


Whether you are establisching a new aftersales organization, improving spare parts performance, or reducing capital locked in inventory, Archeus Consulting helps you build the decision architecture required for sustainable results.